Dola Trust Center

About Dola
Dola is an AI assistant designed for everyday learning, productivity, and creativity. With its multimodal capabilities, it supports seamless text and voice interactions, and offers image and video generation. It also assists with a wide range of tasks including writing, translation, and file or webpage summarization.
Dola supports more than 16 languages, such as Japanese, Korean, Portuguese, Spanish, Indonesian and many more. It is available across mobile, web, and desktop platforms.
Whether you need to draft a report, generate stunning visuals, plan a weekend trip, or just have a general conversation, Dola is here to help — anytime, anywhere.

Privacy and Safety
In order to provide a positive and helpful experience, Dola incorporates multiple layers of product, policy, and technological safeguards. We continuously evolve our practices to align with industry standards and emerging regulatory frameworks.

Responsible AI Use
Our Community Guidelines help Dola maintain a safe and responsible environment by setting firm rules around how our platform may be used. We don't allow generating content that could cause psychological or physical harm, including content that is hateful, harmfully misleading, or dangerous. We also apply in-product restrictions to help prevent copyright and IP infringement in image and video generation.

Content Moderation and Enforcement
We use a combination of automated systems and human moderators to proactively detect content that violates our Community Guidelines. If we identify any violations, we might take a range of actions, including but not limited to restricting or removing content, and suspending or terminating accounts.

Privacy and Data Security
We are committed to protecting user data through a range of safeguards including encryption, security and access controls. We store user data in secure servers around the globe.

User Control and Reporting
We offer users the option to opt out of certain features and uses, including personalisation, which recommends prompts based on user preferences and other information collected when users interact with Dola; memory, which supports more relevant responses based on chat history; and the use of data for model training to improve our services.
Users can also report responses they find inappropriate, or that they believe infringe their intellectual property rights or use their likeness without permission, through our reporting channels (See Help and Feedback on the mobile app).

Explore Our Policies

• Community Guidelines: The rules for keeping Dola safe and welcoming for everyone.
• Terms of Service: The legal agreement that outlines your rights and responsibilities when using Dola.
• Privacy Policy: A detailed explanation of what data we collect and how we use and protect it.

Reporting & Contact
If you have any questions about our privacy practices, please contact us at: privacy@mail.dola.com.
If you want to report an inappropriate response, unauthorized use of likeness, intellectual property infringement, or have any other questions, please contact us at: feedback@mail.dola.com.