Last updated: 4 September 2026
Welcome to Dola. This Cookies Policy explains how Dola and our partners use cookies and similar technologies ("cookies"). It applies whenever you visit a website on the dola.com domain, unless expressly stated otherwise (collectively, the "Websites" and each a "Website"). Unless otherwise stated in this Cookies Policy, our Privacy Policy applies to the data we collect via cookies and similar technologies.
1. How do cookies work?
Cookies: Cookies are small text files that enable us and our service providers to uniquely identify your browser or device for various purposes, including those described below. Cookies normally work by assigning a unique number to your device and are stored on your browser by the websites that you visit as well as third party service providers to those websites.
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are "session cookies", meaning that they exist only while your browser is open and are deleted automatically once you close your browser. Other cookies are "persistent cookies", meaning that they survive after your browser is closed. Most persistent cookies are set to automatically expire after a defined duration (for example, a few days, weeks or months). When you return to that website (or visit other websites that use the same cookies), the website provider or its service providers can recognise the persistent cookies they have set and recognise your browsing device.
Other companies ("Partners") also set and use cookies on the Websites. They help us keep it safe and secure and promote our services on other applications and websites. These cookies also enable us, our advertisers, and measurement partners to measure ad campaign effectiveness and show you personalized ads. In this Cookies Policy, we refer to cookies set by Partners on the Websites as "third-party cookies". You can find more information about the Partners that use cookies on the Websites, and links to their own privacy policies, in sections 2 (iii) and 2 (iv) below.
SDKs: SDKs are pieces of code that enable the collection of data relating to your device, network and interaction with a website. Like cookies, they generally operate by assigning your device a unique number.
Local storage: Local storage files are created by websites to store information on your device. They are very similar to cookies, but can have slightly different properties (for example, local storage can be used to store more information and can be stored in a different location on your device to cookies). Local storage is normally used to speed up site functionality and remember your preferences.
2. What are cookies used for?
Cookies can either be “first-party” or “third-party”. First-party Cookies refer to tracking technologies that we set and use directly. Third-party tracking technologies refer to tracking technologies set by third parties (such as analytics or advertising service providers) through our Websites.
Cookies enable us to provide, secure, analyze and customize the Websites. This includes providing a safer, personalized experience to users of the Website. For example, we will verify logged-in users to give them an appropriate experience.
Cookies let us, our advertisers and measurement partners measure ad campaign effectiveness. They also allow us to show you ads based on your activity on our Websites.
The types of cookies used by us in connection with the Websites can be broadly classified into one of two categories:
I. Essential or necessary cookies - cookies that are essential to provide you with the Websites and features you have requested. These are further categorised into "Safety and security", and "Functionality and customization". You cannot decline or turn them off; and
II. Non-essential or optional cookies - cookies that are not strictly necessary for the Websites to function but improve your browsing experience or track your behavior. These are further categorised into "Analytics and research", and "Advertising and measurement" cookies. You can choose whether to allow them.
We have set out some further information about each of these categories below.
(i) Safety and security
These cookies are used to ensure safe, secure and proper functioning of our Websites. These are essential cookies and as such, you cannot decline these cookies.
Examples of safety and security cookies used by the Websites:
| Cookie Name | Purpose | Duration | Set by |
| flow_cur_user_sec_id | User Authentication and Secure Logins | 720 Days | First Party |
| passport_csrf_token | Anti-spam and Security | 2 Months | First Party |
| passport_csrf_token_default | Anti-spam and Security | 2 Months | First Party |
| ttwid | User Session Identification | 1 Year | First Party |
| sid_guard | User Authentication and Secure Logins | 1 Year | First Party |
| s_v_web_id | Bot and Fraud Prevention | session | First Party |
| msToken | Anti-spam and Security | 90 Days | First Party |
| d_ticket | Anti-spam and Security | 1 Year | First Party |
| passport_mfa_token | User Authentication and Secure Logins | session | First Party |
| oauth_token | Anti-spam and Security | session | First Party |
| oauth_token_v2 | Anti-spam and Security | session | First Party |
(ii) Functionality and customization
Some cookies help the Website work better. They also let us customise the Website for your preferences. For example, these cookies record information you enter or choices you make, such as language preference for the Websites, login status, login details, user ID and your cookie consent choice. They help to make the Websites work more efficiently and enable us to tailor the Websites to your preferences. These cookies used may be essential for the Websites and the features you have requested to work, you will not be able to decline them.
Examples of functionality and customization cookies used by the Websites.
| Cookie Name | Purpose | Duration | Set by |
| i18next | Language Preference Retention | 68.1 Years | First Party |
| gd_random | Traffic Allocation Persistence | 168 Days | First Party |
| gd_random_1525001 | Traffic Allocation Persistence | 168 Days | First Party |
| gd_random_1469699 | Traffic Allocation Persistence | 168 Days | First Party |
| gd_random_1452007 | Traffic Allocation Persistence | 168 Days | First Party |
| gd_random_1452005 | Traffic Allocation Persistence | 168 Days | First Party |
| flow_user_country | Regional Content Customization | 1 Year | First Party |
| passport_fe_beating_status | User Session Persistence | session | First Party |
| uid_tt | User Session Persistence | 6 Months | First Party |
| uid_tt_ss | User Session Persistence | 5.9 Months | First Party |
| sessionid_ss | User Session Persistence | 6 Months | First Party |
| sid_tt | User Session Persistence | 6 Months | First Party |
| sid_ucp_v1 | Unified Consumer Profile Authentication | 6 Months | First Party |
| ssid_ucp_v1 | Disaster Recovery Authentication | 72 Days | First Party |
| odin_tt | Anonymous Guest Identification | 1 Year | First Party |
| gd_random_1122404 | Traffic Allocation Persistence | 168 Days | First Party |
| gd_random_1124900 | Traffic Allocation Persistence | 168 Days | First Party |
| gd_random_1132050 | Traffic Allocation Persistence | 168 Days | First Party |
| sessionid | User Session Persistence | 6 Months | First Party |
| flow_multi_user_sec_info | Cross-Subdomain Account Synchronization | 30 Days | First Party |
| passport_auth_status | Trusted Device Verification | 1 Month | First Party |
| passport_auth_status_ss | Passport Authentication Status Mirror | 1 Month | First Party |
| store-country-code | Registration Origin Detection | 6 Months | First Party |
| store-country-code-src | Regional Determination Source Tracking | session | First Party |
| store-idc | Data Center Traffic Optimization | 1 Year | First Party |
| flow_account_is_switched | Cross-Subdomain Account Synchronization | 30 Days | First Party |
| flow-web-mask-crypto-key | Cross-Subdomain Account Synchronization | 30 Days | First Party |
(iii) Analytics and research
These cookies are used to analyse how you use the Websites, including which pages you view most often, how you interact with the content, measure any errors that occur and test different design ideas. The information is used to report and evaluate your activities and patterns as a user of the Websites.
Examples of analytics and research cookies used by the Websites:
| Cookie Name | Purpose | Duration | Set by |
| flow_ssr_sidebar_expand | User Interface Preference Tracking | session | First Party |
| hook_slardar_session_id | User Differentiation | session | First Party |
| __ab_force_feat | Frontend Experimentation Persistence | 90 Days | First Party |
| __ab_force_vids | Frontend Experimentation Persistence | 90 Days | First Party |
| __ab_force_fe_env | Frontend Experimentation Persistence | 90 Days | First Party |
| __ab_force_sv_env | Frontend Experimentation Persistence | 90 Days | First Party |
(iv) Advertising and measurement
These cookies help us and our partners build a profile of your interests, deliver relevant marketing and advertising (including personalised ads to promote our services on other platforms and websites), and measure the effectiveness of our campaigns.
Examples of advertising and measurement cookies used by the Websites:
| Cookie Name | Purpose | Duration | Set by |
| is_microsoft_channel | Microsoft Advertising Conversion Attribution | 7 days | First Party |
| is_google_gtm_channel | Google Ads Campaign Performance Tracking | 7 days | First Party |
| _ga | Analytics Unique Visitor Differentiation | 2 Years | Third Party |
| _ga_{appid} | Analytics Session Retention | 2 Years | Third Party |
3. How can I control these tracking technologies
Some of the cookies we use are essential to make our Websites work. Because these cookies are essential for the Websites and the features you have requested to work, you cannot decline these cookies.
For cookies that are not necessary to provide you with the Websites, depending on where you are, you can have the option to accept or refuse them. Please note that blocking and/or deleting the cookies may cause some of your Websites' preferences to be lost and certain functionalities on the Websites to not operate properly.
Website Cookie Settings Tool
Depending on the country you reside in, you can manage your preferences via the Website Cookie Settings Tool at any time via this link.
Your web browser settings
Most browsers will also allow you to choose the level of privacy settings you want. This lets you control your preferences so that you can:
See what cookies or other locally stored data you have and delete them on an individual basis;
Block third-party cookies;
Block cookies from particular sites;
Block cookies from being set; or
Delete all cookies/site data.
For more information on how to manage the most popular browsers, please see below:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Edge: https://support.microsoft.com/en-gb/help/4027947/microsoft-edge-delete-cookies
Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
4. Changes to this policy
We may update this Cookies Policy from time to time. When we post changes to this policy, we will revise the "Last Updated" date at the top of this Cookies Policy, and will notify you in accordance with applicable law of any material changes in the way we collect, use, and/or share information using these technologies, such as by prominently posting notice of the changes on the Websites. We recommend that you check this page from time to time to inform yourself of any changes in this Cookies Policy.
5. Contact us
If you have any questions about our use of cookies or this Cookies policy, please contact us at privacy@mail.dola.com.